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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Orcutt

Dan Orcutt

July 12, 2025

5  out of  5
rating by Dan Orcutt
"I always get excellent customer service from this agency. My most recent claim (glass) went from damaged window to claim to repair in under 18 hours. All staff is great; Eileen took care of me for this most recent event and was amazing! I recommend Dan and his team to everyone!"
We responded:
"Dan Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maegan Jones

September 20, 2024

5  out of  5
rating by Maegan Jones
"Eileen is great! If you’re looking for wonderful customer service, State Farm is a great choice."
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Elizabeth Wheeler

January 20, 2023

5  out of  5
rating by Elizabeth Wheeler
"Today, I called the agency at 30 minutes before closing to switch my coverage from one auto to another. Eileen was out for the day and I had the opportunity to speak with my agent, Dan, directly. It was an unexpected pleasure (sorry if that sounds corny); but Dan completed my request in less than 20 minutes. The car dealer and I now have what is needed to complete the purchase on Monday. There have been numerous contacts with this agency of State Farm; all positive. Not once have I regretted my decision to change insurance providers - I had been with Prudential in the past for many years until they changed the products they offer. I had a brief (very brief) relationship with Geico. I will say no more. If you are looking for an honest, efficient, and caring insurance agency, look to State Farm. If you want the BEST in Western NY, call Dan Scaglione. I will not even consider working with anyone else. Thank you Dan and Eileen for all you have done for my husband and I in the past several years!!"
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Dean Jackson

December 8, 2021

5  out of  5
rating by Dean Jackson
"I had an unfortunate circumstance happen to a home of mine. I called Dan my insurance man and he set everything in motion. Between Dan and Ron my claims adjuster my experience was unbelievable. They walked me through the entire process, gave me a check for my repairs, I can't thank Dan and Ron enough for making this so easy. State Farm and their team are the best!! Thanks so much. Dean"
We responded:
"Thank you Mr. Jackson for the kind words. This is what we do, we help people recover from the unexpected and we are pleased you are happy with the service we have provided! The best possible thanks is a referral that we stand behind our promises."
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Aristea Lambropoulos

November 27, 2020

5  out of  5
rating by Aristea Lambropoulos
"I wanted to change my car insurance . I emailed at State Farm and Eileen was so helpful. Answered all my questions and she did everything. We bundled my car and my house and I end up paying less than what I was paying only for my car at the previous insurance. I recommend 100%"
We responded:
"Thank you for the kind words, this is what we do everyday and our pleasure."
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Joseph Oakley

October 2, 2020

5  out of  5
rating by Joseph Oakley
"Helped me get a great rate! Bundle and saved. Thank you!"
We responded:
"Joe, that is what I do! Thank you for the kind words. Dan"
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David P.

September 22, 2020

2  out of  5
rating by David P.
"I don't know this guy never seen him."
We responded:
"David, It would be my pleasure to meet you and help you in anyway I can. Stay safe. Dan"
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Nixie Morrigan

March 25, 2020

5  out of  5
rating by Nixie Morrigan
"Eileen was wonderful! So kind and it's obvious she cares more than just getting them business."
We responded:
"Thank you for your business, she does care very much and we are happy to serve you. be safe."
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Lynne McCormick

May 9, 2019

5  out of  5
rating by Lynne McCormick
"Stopped by had chat with Eileen Messing..very knowledgeable & pleasant to talk too.."
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Dennis

January 23, 2018

5  out of  5
rating by Dennis
"Highly Recommend!!!!! Eileen Messing has handled our auto and home owners insurance for the last 6 years and we couldn't be happier with our experience. She definitely goes above and beyond for her clients!"
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Nicole Kantowski

July 7, 2015

5  out of  5
rating by Nicole Kantowski
"Love dealing with this office. They take care of everything and I'm not just a number"